:root{--navy:#0b2d6f;--blue:#1456b8;--orange:#ff7a00;--green:#168b47;--bg:#f5f7fb;--text:#172033;--muted:#65718a;--line:#dfe5ef;--danger:#b42318}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Arial;color:var(--text);background:var(--bg)}a{color:var(--blue)}.topbar{background:#fff;border-bottom:1px solid var(--line);padding:14px 4vw;display:flex;align-items:center;justify-content:space-between;gap:24px;position:sticky;top:0;z-index:20}.brand{display:flex;gap:12px;align-items:center}.logo{font-weight:900;letter-spacing:1px;font-size:28px;color:var(--navy);border:2px solid var(--navy);border-radius:30px;padding:2px 10px}.logo.big{font-size:34px}.brand strong{display:block;color:var(--navy)}.brand small{display:block;color:var(--muted);font-size:10px;margin-top:2px}.topbar nav{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.topbar a,.ghost,.ghost-link{color:var(--navy);text-decoration:none;background:#eef3fb;border:0;padding:9px 12px;border-radius:10px;font-weight:700;cursor:pointer}.user-chip{font-size:12px;color:var(--muted);padding:7px 9px}.container{max-width:1320px;margin:24px auto;padding:0 18px}.hero{background:linear-gradient(135deg,var(--navy),#163e88);color:white;border-radius:18px;padding:24px;margin-bottom:20px;display:flex;justify-content:space-between;gap:20px}.hero h1{margin:2px 0 6px;font-size:28px}.hero p{margin:0;color:#dbe7ff}.eyebrow{font-size:10px;font-weight:900;letter-spacing:.12em;color:#ffbd70}.grid{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}.kpi{background:white;border:1px solid var(--line);border-radius:16px;padding:16px}.kpi small{display:block;color:var(--muted);font-weight:700}.kpi strong{display:block;font-size:29px;margin-top:5px;color:var(--navy)}.kpi.orange{border-top:4px solid var(--orange)}.kpi.green{border-top:4px solid var(--green)}.panel{background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px;margin-top:18px;overflow:auto}.panel h2{font-size:18px;margin:0 0 14px;color:var(--navy)}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.panel-head h2{margin:0}.muted{font-size:12px;color:var(--muted)}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:900px}th,td{padding:11px 9px;border-bottom:1px solid var(--line);text-align:left;font-size:13px;vertical-align:top}th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.04em}.badge{display:inline-block;padding:4px 8px;border-radius:999px;background:#eef2f8;color:#42506a;font-size:11px;font-weight:800}.badge.completed,.badge.closed,.badge.activated,.badge.resolved,.badge.active{background:#e8f7ee;color:#13723c}.badge.due,.badge.pending,.badge.follow-up,.badge.not-due{background:#fff2df;color:#9c5800}.badge.attention,.badge.open,.badge.issue-reported,.badge.inactive{background:#ffebeb;color:#a52222}.badge.assigned,.badge.scheduled{background:#e9f1ff;color:#1d58a4}.row{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.field{display:flex;flex-direction:column;gap:6px}.field.full{grid-column:1/-1}label{font-size:12px;font-weight:800;color:#53617a}input,select,textarea{width:100%;padding:11px 12px;border:1px solid #cfd7e4;border-radius:10px;background:white;font:inherit;color:var(--text)}textarea{min-height:88px}.btn{background:var(--navy);color:white;border:0;border-radius:10px;padding:11px 16px;font-weight:800;cursor:pointer}.btn.orange{background:var(--orange)}.btn.green{background:var(--green)}.inline{display:inline}.actions{display:flex;gap:8px;flex-wrap:wrap}.actions input,.actions select{min-width:145px;flex:1}.note{padding:12px 14px;border-radius:12px;background:#f0f5ff;color:#284f8f;font-size:13px}.notification{border-left:4px solid var(--orange);padding:10px 12px;background:#fff8ef;margin:8px 0;border-radius:8px}.notification small{display:block;color:var(--muted);margin-top:4px}.flash{padding:12px 14px;border-radius:10px;margin-bottom:15px;background:#e9f7ef;color:#16683c}.flash.error{background:#ffeded;color:#942525}.login-wrap{max-width:520px;margin:8vh auto}.login-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px}.login-card h1{color:var(--navy);margin:0 0 5px;font-size:24px}.login-card p{margin:0;color:var(--muted);font-size:13px}.login-brand{display:flex;align-items:center;gap:16px;margin-bottom:22px}.credentials{font-size:12px;background:#f6f8fc;border-radius:10px;padding:10px;margin-top:15px;line-height:1.6}.call-number{background:#fff;border:1px solid var(--line);border-left:5px solid var(--orange);border-radius:15px;padding:16px 18px;display:flex;align-items:center;gap:16px;flex-wrap:wrap}.call-number span{font-size:11px;font-weight:900;color:var(--muted)}.call-number strong{font-size:24px;color:var(--navy)}.call-number small{color:var(--muted)}.script-panel summary{font-weight:900;color:var(--navy);cursor:pointer}.urdu-script{line-height:2;text-align:right;font-size:15px;padding-top:14px}.phone{font-weight:800;text-decoration:none}.warning-panel{border-top:4px solid var(--orange)}.issue-card{display:flex;justify-content:space-between;gap:16px;align-items:center;background:#fff8ef;border:1px solid #ffe0b5;padding:12px;border-radius:12px;margin:9px 0}.issue-card p{margin:4px 0 0;color:#6c4a1a}.issue-card form{display:flex;gap:8px;min-width:45%}.filters{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0 16px}.filters input{min-width:260px;flex:1}.filters select{max-width:190px}.btn-link{display:inline-block;background:#eef3fb;color:var(--navy);font-weight:800;text-decoration:none;border-radius:9px;padding:8px 11px}.btn-link.small{font-size:11px;padding:6px 8px}.empty{padding:24px;text-align:center;color:var(--muted);background:#fafbfe;border:1px dashed var(--line);border-radius:12px}.timeline{border-left:3px solid var(--navy);padding:4px 0 14px 14px;margin-left:6px}.timeline strong{display:block;color:var(--navy)}.timeline span{font-size:11px;color:var(--muted)}.timeline p{margin:4px 0 0;font-size:13px}footer{text-align:center;color:#7a8498;font-size:12px;padding:25px}@media(max-width:1100px){.grid{grid-template-columns:repeat(3,1fr)}}@media(max-width:820px){.topbar{align-items:flex-start;flex-direction:column}.grid{grid-template-columns:repeat(2,1fr)}.row{grid-template-columns:1fr}.hero h1{font-size:22px}.issue-card{align-items:stretch;flex-direction:column}.issue-card form{min-width:0;width:100%}.panel-head{align-items:flex-start;flex-direction:column}}@media(max-width:560px){.grid{grid-template-columns:1fr}.brand small{display:none}.container{padding:0 10px;margin-top:14px}.topbar{padding:12px}.topbar nav{width:100%}.user-chip{width:100%}.hero{padding:18px}.call-number{gap:7px}.call-number strong{width:100%}.stack-mobile{display:grid;grid-template-columns:1fr}.actions input,.actions select{min-width:0}.filters{display:grid;grid-template-columns:1fr}.filters input,.filters select{min-width:0;max-width:none}.issue-card form{display:grid;grid-template-columns:1fr}}